Privacy Policy

PRIVACY POLICY

Last updated:12-08-2026

At AURIQUE, operated by ISAR89 LIMITED, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have over your personal information.

1. Who We Are

This website is operated by:

ISAR89 LIMITED
Trading as AURIQUE
Company number: 16268537
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: info@aurique.co.uk

For the purposes of applicable UK data protection legislation, ISAR89 LIMITED is the data controller responsible for your personal information.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

Name
Billing address
Delivery address
Email address
Telephone number, if provided
Order information
Account information
Information you provide when contacting us
Information provided when subscribing to marketing communications

3. Payment Information

Payments are processed through secure third-party payment providers.

We do not normally receive or store your complete payment card number or security code.

Payment providers may process payment information in accordance with their own privacy policies and terms.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location
Website interaction information
Date and time of visits

This information helps us operate, secure and improve our website.

5. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Process payments
Arrange delivery
Communicate with you about your orders
Respond to enquiries
Manage customer accounts
Process returns and refunds
Improve our website and services
Prevent fraud and protect website security
Meet our legal and regulatory obligations
Send marketing communications where you have provided appropriate consent

6. Marketing

If you have opted in to receive marketing communications, we may send you information about new products, offers, promotions and other updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link contained in the communication or by contacting us at info@aurique.co.uk.

We will not use your information for direct marketing where we are legally required to obtain your consent and you have not provided it.

7. Cookies

Our website uses cookies and similar technologies.

Cookies may be used to:

Keep your shopping basket functioning
Remember website preferences
Maintain your login session
Understand how visitors use our website
Improve website performance
Measure marketing activity
Provide relevant advertising where applicable

Some cookies are essential for the website to operate, while others may require your consent.

You can manage your cookie preferences through our cookie settings where available.

8. Third-Party Services

We may use trusted third-party service providers to operate our website and business.

These may include providers involved in:

Payment processing
Website hosting
Ecommerce functionality
Website analytics
Email marketing
Delivery and fulfilment
Fraud prevention
Advertising and marketing

These providers may process personal information on our behalf or as independent data controllers, depending on the service they provide.

9. Legal Basis for Processing

Under UK data protection law, we rely on one or more lawful bases for processing personal information, including:

Contract — where processing is necessary to fulfil an order or provide a service you have requested.

Legal obligation — where we are required to process information to comply with the law.

Legitimate interests — where processing is necessary for legitimate business purposes, provided those interests do not override your rights.

Consent — where you have specifically given us permission to process your information, such as for certain marketing or non-essential cookies.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer periods to meet legal, accounting, tax, fraud prevention or regulatory requirements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

11. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted organisations where necessary to operate our business, fulfil your order or comply with legal obligations.

For example, your name and delivery address may need to be provided to a courier so that your order can be delivered.

We may also disclose information where required by law, court order or a legitimate request from an appropriate authority.

13. International Transfers

Some third-party service providers we use may process information outside the UK.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection legislation.

14. Your Rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to certain processing
Request transfer of your information where applicable
Withdraw consent where processing is based on consent

You also have the right to object to direct marketing.

To exercise your rights, contact us at:

info@aurique.co.uk

15. Children’s Privacy

Our website is intended for general consumers and is not specifically directed towards children.

We do not knowingly collect personal information from children where such collection is not permitted by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or how we process personal information.

The latest version will always be published on this page with the relevant “Last updated” date.